MK Data Services

MK Data Services has just received results from a customer satisfaction survey issued in October 2011. Survey results show that customers are very satisfied with their experience with MK Data Services' products and level of customer service. MK Data Services provides easy-to-use, Web-based tools that allow users to quickly check for customer lists versus denied party lists and gives businesses a variety of other tools to help businesses maintain compliance and reduce risk.

The email survey garnered almost 400 responses from MK Data Services customers. Almost 93 percent of customers reported that they are exceptionally satisfied with both the products they use and the customer service they receive. A majority of these respondents use MK Data Services' web based tools.

"We are helping these customers manage their global supply chain operations, which is vitally important to their success," said Ken Harris, managing partner of MK Data Services. "We are pleased with these survey results, and plan to carefully consider all feedback received from it so we can continue to improve our products and services."

Customers reported that products from MK Data Services make them more efficient in their jobs and that the tools are simple to use, especially for customer screening. Respondents also indicated that MK Data Services makes them feel confident that they are in compliance with regulations, and that it helps them know their customers better. Others said that they were satisfied with the accurate content and that it helped them make informed decisions.